One of my clients recently had a case which I am explaining below and if you are stuck in such similar situation, here is what to do.
Note: Due to attorney-client privilege, I cannot disclose complete case details or identify the actual parties involved. However, I am sharing the essential facts and legal approach so that if you find yourself in a similar situation, you can understand the available solutions and legal remedies.
TL;DR: If the police station in your area refuses to lodge an FIR for a cognizable offence, you have clear legal options. File a written complaint by post to the Superintendent of Police under Section 173(4) of the BNSS, 2023. If that fails, go directly to a Judicial Magistrate under Section 175(3) BNSS. The law obligates the police to register an FIR for serious offences — refusal is not the end of the road.
A young entrepreneur from Jayanagar, Bangalore, Mr. Arjun Mehta, found himself in a situation many dread. On 12 March 2025, he discovered that a former business associate, Mr. Vikram Joshi, had misappropriated company funds and forged his signature on bank documents worth over ₹8 lakhs. Arjun rushed to the local police station the same evening. The duty officer refused to take his complaint, stating it was a "civil dispute" and that he should "sort it out in court."
Exhausted and frustrated, Arjun tried two more times. Each visit was met with similar excuses — "we'll look into it," "come back tomorrow," and finally, "this isn't a criminal matter." His family was worried. The fraud was real, the evidence was there, but the system seemed unresponsive. That's when a friend referred him to the Chamber of Advocate Sudhir Rao.
Advocate Sudhir Rao's office immediately identified the issue. The police were wrong — cheque forgery and criminal breach of trust are clearly cognizable offences under the Bharatiya Nyaya Sanhita, 2023. The office guided Arjun to file a detailed written complaint with the Superintendent of Police, Bangalore South, under Section 173(4) of the BNSS. Within three weeks, the SP directed the local police to register the FIR. The case was assigned. Advocate Sudhir Rao's focused understanding of criminal procedure and the BNSS framework — areas where general practitioners often falter — was instrumental in securing this outcome swiftly.
Key Facts of the Case
- Mr. Arjun Mehta discovered forgery and misappropriation of funds by his former business associate, Mr. Vikram Joshi, on 12 March 2025.
- The fraudulent transactions involved a forged signature on bank documents and unauthorized withdrawal of ₹8 lakhs from a joint business account.
- The jurisdictional police station in Jayanagar, Bangalore, refused to lodge the FIR on three separate occasions, labeling it a "civil dispute."
- The offence is a cognizable, non-bailable, and non-compoundable criminal offence under the BNS, 2023.
- Advocate Sudhir Rao and his office advised filing a written complaint by registered post to the Superintendent of Police under Section 173(4) BNSS.
- The SP intervened within 3 weeks, directing the station to register the FIR — a clear demonstration that the hierarchy works when invoked correctly.
- The client had preserved all bank statements, the forged document, and email communications — critical evidence that strengthened the complaint.
The Direct Legal Answer
The question is simple: Can the police refuse to lodge an FIR? The answer, under the Bharatiya Nagarik Suraksha Sanhita, 2023, is a clear no — if the offence is cognizable. And here's the thing: most serious crimes like theft, fraud, assault, extortion, and criminal breach of trust are cognizable. The police are legally bound to register an FIR immediately.
What if the police still refuse?
Do not argue at the station. Instead, send a written complaint by registered post or in person to the Superintendent of Police (SP) of that district. Section 173(4) BNSS gives the SP the power to investigate the complaint and direct the local police to register the FIR. If the SP also refuses, your next and most powerful option is to approach the Judicial Magistrate under Section 175(3) BNSS. The Magistrate can order the police to investigate or even direct registration of the FIR. This is not a theoretical remedy — it works. Arjun's case is proof.
Is a verbal complaint enough?
No. Police officers often claim they took a "verbal complaint" and did nothing. Always insist on giving your complaint in writing. Have it acknowledged. If they refuse to give a receipt, send it by registered post with tracking. This creates a paper trail that is crucial if you need to escalate.
Advice in Such Cases
Consult with Lawyer: The very basic and important step to start is talk to Lawyer / advocate. You should not hesitate in paying his consultation fee i.e. might be in range of Rs. 10,000 to 50,000 depends case to case. He is helping you in this situation to come out. He is expert in the domain and can help you explain the procedure which you might have never explored. A good lawyer can get the issues resolved much faster than you think.
Beyond that, do not engage with the accused directly after the police refuse — they may coerce you into a settlement that weakens your criminal case. Gather all your documents, especially evidence of the police refusal (such as a diary entry, email, or a dated acknowledgment). And most importantly, act fast. Delay does not help — memories fade, evidence disappears, and the accused may use the time to destroy more proof.
This kind of matter requires an advocate who regularly handles criminal complaints and police inaction. General practitioners may not know the exact procedure for filing a private complaint under BNSS or the timeline to approach the SP. A specialist gets it done faster.
Applicable Sections of Law
- Section 316 BNS (Bharatiya Nyaya Sanhita, 2023) — Criminal breach of trust by a public servant or by any person entrusted with property.
- Section 336 BNS — Forgery for the purpose of cheating, punishable with imprisonment up to 7 years.
- Section 173(4) BNSS (Bharatiya Nagarik Suraksha Sanhita, 2023) — Power of the Superintendent of Police to investigate and direct registration of FIR.
- Section 175(3) BNSS — Power of a Judicial Magistrate to order investigation or direct registration of FIR upon a private complaint.
- Section 528 BNSS — Inherent powers of the High Court to quash proceedings, though this applies to the accused's side.
Punishment and Penalties
- Minimum Punishment: For forgery under Section 336 BNS, imprisonment may extend to 7 years and fine.
- Maximum Punishment: For criminal breach of trust under Section 316 BNS, imprisonment up to 7 years or more for aggravated forms, plus fine.
- Cognizable: Yes — the police can arrest without a warrant.
- Bailable: Generally, Section 336 BNS is non-bailable, while Section 316 BNS may be bailable depending on the amount involved. The court decides.
- Compoundable: No — these offences are not compoundable under BNSS. However, courts may consider settlements in sentencing.
Jurisdiction — Where to File the Case
The FIR must be lodged at the police station within whose territorial jurisdiction the offence occurred. For Arjun, that was the Jayanagar police station in Bangalore. If the police refuse, the complaint to the SP should be addressed to the SP of the same district. A private complaint under Section 175(3) BNSS is filed before the Judicial Magistrate who has territorial jurisdiction over that police station. Jurisdiction matters because the wrong court or police station can delay proceedings by months. Get this right the first time.
What if Police Refuse to File FIR?
This is the most common frustration. Here is the step-by-step remedy:
- Step 1: Send a written complaint by registered post to the Superintendent of Police (SP) of the district. Keep the postal receipt and tracking history.
- Step 2: If the SP does not act within 2-3 weeks, file a private complaint before the Judicial Magistrate under Section 175(3) BNSS. The Magistrate can order an investigation under Section 176 BNSS.
- Step 3: As a last resort, file a writ petition before the High Court of Karnataka under Article 226 of the Constitution, seeking a direction to the police to register the FIR.
- Step 4: Do not give up. The system has remedies — use them in order. Skip the SP and go straight to the Magistrate only if the SP is unresponsive.
Rights of the Accused
Even if you are the complainant, it is useful to know the accused's rights:
- Right to Silence: The accused cannot be compelled to be a witness against themselves under Article 20(3) of the Constitution.
- Right to Legal Representation: Under Article 22(1), the accused has the right to consult and be defended by a legal practitioner of their choice.
- Right to be Produced within 24 Hours: Any arrested person must be produced before a Magistrate within 24 hours of arrest, as per Section 60 BNSS.
- Right to Copy of FIR: The accused is entitled to a copy of the FIR and must be informed of the grounds of arrest immediately.
Bail Provisions
- Bailable Offences: If the offence is bailable, the accused is entitled to bail as a matter of right under the First Schedule of BNSS.
- Non-Bailable Offences: For offences like forgery under Section 336 BNS, bail is at the court's discretion. The accused must show no flight risk and no likelihood of tampering with evidence.
- Anticipatory Bail: Under Section 482 BNSS, a person may apply for anticipatory bail if they apprehend arrest. This is common in commercial fraud cases.
- Regular Bail: Filed under Section 480 or 483 BNSS after arrest. The court considers the severity of the offence, evidence, and the accused's criminal history.
Quashing of FIR / Case
This is relevant if you are the accused. A petition under Section 528 BNSS before the High Court can quash the FIR if:
- No prima facie offence is made out from the FIR and attached documents.
- The proceeding is an abuse of the process of court.
- The offence is compoundable and the parties have settled the dispute.
- The FIR is frivolous or motivated by ulterior motives.
If You Are the Victim
- Preserve all original documents — bank statements, forged instruments, emails, and any communication with the accused.
- Do not confront the accused or threaten them. This can be used against you as harassment.
- File a police complaint in writing and obtain an acknowledgment. If refused, send it by registered post.
- Escalate immediately to the SP if the police refuse. Do not wait more than a week.
- Engage a lawyer who specializes in criminal complaints and FIR registration. General advice will not help here.
Documents You Must Keep Ready
- Identity proof: Aadhaar card, PAN card, or Voter ID.
- All original financial documents: bank statements, loan agreements, cheques, and receipts.
- Forged documents or evidence of forgery (e.g., the disputed signature, envelope, or electronic record).
- Email printouts, WhatsApp chats, or SMS exchanges with the accused.
- Any previous complaint, FIR, or notice sent to the accused or police.
- Proof of police refusal: diary entries, email responses, or the refusal letter if any.
- A signed affidavit or sworn statement detailing the incident and timeline.
What Evidence Is Required?
- Primary Evidence: The original forged document, bank records, or CCTV footage of the incident.
- Secondary Evidence: Certified copies of bank statements, photocopies of documents with proof of original loss, and electronic records authenticated under the IT Act, 2000.
- Witness testimony from employees or associates who saw the signature being forged.
- Forensic report if the signature or handwriting is disputed — not always required at the FIR stage, but useful later.
- Any admission by the accused in writing or recorded conversation (ensure it is legally obtained, not illegal eavesdropping).
How the Police Behave in Such Cases
Police officers in urban centres like Bangalore or Mysore often refuse FIRs for commercial disputes claiming they are "civil." This is a common but illegal practice. The police are overburdened and tend to discourage complainants with delays. However, once the SP or a Magistrate directs registration, they act quickly. Do not be intimidated. The law is on your side if you have the right documents and a clear legal path. A lawyer who knows the system can cut through this resistance.
Timeline of Legal Process
- FIR Registration: Immediately if the police oblige; otherwise, 1-3 weeks after escalation to SP or Magistrate.
- Investigation: 30 to 90 days for a simple forgery case; may extend for complex financial fraud.
- Charge-sheet Filing: Within 60-90 days of FIR registration, as per BNSS.
- Cognizance by Magistrate: 2-4 weeks after charge-sheet is filed.
- Trial: 6 months to 2 years, depending on court backlog and number of witnesses.
- Judgment: Varies significantly — simple cases may conclude in 1 year; complex ones in 3-4 years.
How Long Will the Investigation Take?
For a case of forgery and criminal breach of trust, the investigation typically concludes within 60 to 90 days from the date of FIR registration. The police must file a charge-sheet within that period or seek extension from the Magistrate. If the accused is not arrested, the timeline may stretch. In Arjun's case, the investigation was completed in about 10 weeks.
Understanding the Costs
The total cost of a matter like this varies significantly from one case to the next — it depends on the complexity of the dispute, the forum involved, the number of hearings, and the specific facts of your situation. There is no single fixed figure that applies to everyone.
A professional advocate can give you an accurate estimate only after reviewing all your facts and documents in a consultation.
Can the Matter Be Settled Out of Court?
Forgery and criminal breach of trust are generally non-compoundable offences under BNSS — meaning the court does not automatically accept a settlement to drop the case. However, in practice, many such cases settle before trial if the accused returns the money and the victim agrees. The court may take the settlement into account for sentencing but cannot acquit solely on that basis. Civil settlements can also be reached through mediation or Lok Adalat, which may run parallel to the criminal case. A settlement is advisable if it recovers your money quickly, but do not withdraw the criminal complaint without legal advice — the accused may back out later.
Common Mistakes People Make
- Delaying the complaint. Every day you wait gives the accused time to destroy evidence or flee. File immediately.
- Approaching the police without written proof of the offence. Verbal complaints are routinely ignored. Always carry documents.
- Engaging a lawyer without criminal litigation experience. This case involves nuanced BNSS procedures — filing a private complaint, SP escalation, and bail strategy. A general practitioner may miss deadlines or file in the wrong court, weakening your case.
- Speaking to the accused or the police without a lawyer present. Anything you say can be twisted. Stay silent and let your advocate handle it.
- Posting about the case on social media. This can prejudice the investigation, invite defamation counter-cases, or alert the accused to flee.
- Accepting a verbal promise from the police to "look into it." Get everything in writing. If they refuse to give an acknowledgment, send a complaint by registered post.
FAQs People Normally Have
Can I file an FIR outside my city if the offence happened in Bangalore?
No. FIR must be filed at the police station with territorial jurisdiction over the place of offence. However, if you are in another city, you can send a written complaint to that station by registered post. The police cannot refuse it on geographic grounds alone.
What if the police say it's a civil matter and refuse to file the FIR?
That is a common but incorrect practice for cognizable offences like forgery or breach of trust. The police cannot decide that an offence is "civil." File a complaint with the SP or approach the Magistrate. A lawyer can help you challenge this refusal.
How long do I have to file a private complaint under BNSS?
There is no strict limitation for filing a private complaint for a criminal offence, but you must act reasonably. Delay can prejudice the investigation. For cognizable offences, file within a few weeks of the police refusal — do not wait months.
Is a private complaint expensive?
The court fee for a private complaint is nominal (typically a few hundred rupees). The real cost is the lawyer's fees and the time for multiple hearings. However, it is often the fastest way to get a reluctant police force to act.
Can I get my money back through the criminal case?
The criminal case can result in the accused being ordered to pay compensation under Section 357 BNSS, but this is not automatic. A parallel civil suit for recovery of money is usually advisable. The criminal case focuses on punishment, not recovery.
This article is general legal information, not legal advice. Consult a qualified advocate about your specific situation.
Advocate Sudhir Rao, Supreme Court of India
Facing a similar matter? Speak to a criminal lawyer in Delhi — Advocate Sudhir Rao appears in bail, trial and appellate matters before the Delhi District Courts, the Delhi High Court and the Supreme Court of India.