Civil · 11 min read · 16 min 9 sec listen · Published 18 July 2026

Money Lent via RTGS Not Returned: Legal Options for Recovery

Lent money via RTGS with no written agreement and now the borrower won't return it? Here are your legal options for recovery under Indian law.

Money Lent via RTGS Not Returned: Legal Options for Recovery
One of my clients recently had a case which I am explaining below and if you are stuck in such similar situation, here is what to do.

Note: Due to attorney-client privilege, I cannot disclose complete case details or identify the actual parties involved. However, I am sharing the essential facts and legal approach so that if you find yourself in a similar situation, you can understand the available solutions and legal remedies.

TL;DR: A mere RTGS transaction without a written agreement or acknowledgement of loan makes recovery harder but not impossible. You can file a civil suit for recovery, but you'll need additional evidence to prove the money was a loan and not a gift. A criminal case for cheating is only possible if you can show the borrower had dishonest intention from the start. First step: send a legal notice.

Let me walk you through a real situation handled by the Chamber of Advocate Sudhir Rao.

A client from Nagpur — let's call him Vikram Mehta — had known Rajesh Sharma for nearly seven years. They weren't just acquaintances; they were close family friends. In late 2024, Rajesh needed urgent funds for a medical emergency. Vikram, without a second thought, transferred ₹5,00,000 via RTGS on 2 December 2024. No written agreement. No promissory note. He trusted completely.

Months passed. Rajesh didn't repay a single rupee. Every call went unanswered. Every message was left on read. Vikram tried everything — mutual friends, family pressure, even a polite in-person visit. Nothing worked. Rajesh simply denied the debt existed. He claimed the RTGS transfer was a gift, not a loan.

Frustrated and out of options, Vikram approached the Chamber of Advocate Sudhir Rao after hearing about the office's deep experience in money recovery matters. Advocate Sudhir Rao and his office recognised that this was a classic civil recovery case with a steep evidentiary challenge — the RTGS alone could not prove it was a loan. The specialised approach involved carefully reconstructing the chain of communications, gathering whatever indirect evidence existed, and crafting a legal notice that forced Rajesh to respond. The office's expertise in such nuanced recovery matters — where the paper trail is thin but the equities are strong — helped secure a favourable settlement before the matter even reached trial. Rajesh agreed to repay in instalments, and the case was resolved without the uncertainty of a full-blown litigation.

Key Facts of the Case

  • Amount lent: ₹5,00,000 transferred via RTGS on 2 December 2024.
  • No written loan agreement, promissory note, or repayment schedule existed.
  • The borrower claimed the transfer was a gift, not a loan — a common defence in such cases.
  • No WhatsApp chats or call recordings explicitly acknowledging the loan were available at the outset.
  • The matter was purely civil in nature; no criminal intent could be established early on.
  • A well-crafted legal notice, combined with strategic follow-up, led to an out-of-court settlement in instalments.
  • Domain-specific experience in money recovery cases was critical to navigating the evidentiary gaps.

You have legal options. Let's break down your specific questions.

Can I recover the money with only the RTGS transaction as evidence?

Yes, but it's harder. An RTGS receipt alone proves a transfer occurred, not the purpose of that transfer. In court, the borrower could claim it was a gift, a repayment of an earlier debt, or payment for goods or services. You'll need additional evidence — messages, emails, call recordings, or witnesses — that show the money was given as a loan with an understanding of repayment. Without that, it's your word against theirs.

Should I send a legal notice first?

Absolutely. A legal notice under Section 57 of the Indian Contract Act, 1872 (read with Order XXXVII CPC for summary suits where applicable) is the first formal step. It puts the borrower on notice, demands repayment within a specified period (usually 15-30 days), and creates a paper trail. More importantly, if the borrower responds or acknowledges the debt in writing, you've just created the evidence you lacked. Always send a legal notice before filing a suit. And here's the thing — sometimes it's enough to scare the borrower into settling.

Is this purely civil, or could it become criminal?

Generally, a loan default is a civil matter. For it to become criminal — specifically cheating under Section 318 of the Bharatiya Nyaya Sanhita, 2023 — you must prove that the borrower had dishonest intention from the very beginning, i.e., they took the money knowing they would never return it and had no intention of doing so. That's a high bar. If you show subsequent conduct — like immediately changing their phone number or transferring assets right after receiving the money — the police may investigate. But most money lending disputes stay civil.

Advice in Such Cases

Consult with Lawyer: The very basic and important step to start is talk to Lawyer / advocate. You should not hesitate in paying his consultation fee i.e. might be in range of Rs. 10,000 to 50,000 depends case to case. He is helping you in this situation to come out. He is expert in the domain and can help you explain the procedure which you might have never explored. A good lawyer can get the issues resolved much faster than you think.

Try to gather any indirect evidence. Check old messages, emails, or even common friends who witnessed the conversation when the loan was agreed. One casual message — "Can you send the money by tomorrow? I'll return it in three months" — can be your strongest piece of evidence.

Don't fall for emotional manipulation. If someone has borrowed and is not returning, your trust has already been misused. Stay professional, stay firm, and let your lawyer handle the communication.

Make no mistake, this type of recovery case involves subtle evidentiary strategies — proving intent, establishing the oral contract, and dealing with the "gift" defence — that a general practitioner may not handle regularly. Engaging an advocate who routinely deals with money recovery and contract disputes can make a significant difference.

Applicable Sections of Law

  • Section 318, Bharatiya Nyaya Sanhita, 2023 (BNS) — Cheating, if dishonest intention at inception can be proved.
  • Order XXXVII, Code of Civil Procedure, 1908 — Summary suit for recovery of money based on a written contract or enforceable claim.
  • Section 57, Indian Contract Act, 1872 — Liability to repay a loan arises from the contract's terms and the obligation to perform.
  • Order 38 Rule 5, CPC — Attachment before judgment, available if the plaintiff shows the defendant is about to dispose of assets to defeat the decree.
  • Section 89, CPC — Reference to mediation or Lok Adalat for settlement during pendency of suit.

Limitation Period

Under the Limitation Act, 1963, the limitation period for filing a suit for recovery of money is three years from the date the loan became due. If no repayment date was agreed, the clock starts from the date of the loan itself or from the date of first demand. Missing this period can be fatal to your case. While courts can condone delay under Section 5 of the Limitation Act in exceptional circumstances, it's not guaranteed. File early.

Interim Reliefs Available

In a civil recovery suit, you can seek interim reliefs under the CPC. Order 38 Rule 5 allows attachment before judgment if you can show the borrower is likely to transfer or dispose of assets to defeat any future decree. Order 39 Rules 1 and 2 allow temporary injunctions restraining the borrower from transferring specific assets. These are powerful tools — but you must present strong prima facie evidence of both your claim and the risk of dissipation. Early action here can secure your recovery.

If You Are the Victim

  • Act quickly. Do not wait. Every day of delay weakens your case and may help the borrower hide assets.
  • Gather every shred of evidence — bank statements, messages, emails, call logs, and witness details.
  • Do not confront the borrower aggressively. That can backfire. Let your lawyer handle it.
  • Do not post about the matter on social media. That can prejudice your case and give the borrower ammunition.
  • Consult a lawyer who regularly handles money recovery matters. Domain expertise matters here.

Documents You Must Keep Ready

  • Aadhaar card and PAN card of both parties
  • Bank statement showing the RTGS transaction (both sender and receiver if possible)
  • Any correspondence — WhatsApp chats, SMS, emails — mentioning the loan, repayment, or even casual references
  • Call records showing the borrower's number and frequency of contact
  • Any written acknowledgement, however informal (a scribbled note, an email, a message)
  • Proof of demand — a copy of the legal notice sent and its delivery receipt (speed post, registered AD, courier)
  • List of witnesses who were present or aware of the loan agreement

What Evidence Is Required?

  • Primary evidence: The RTGS transaction receipt itself — it proves the transfer, not the purpose.
  • Secondary evidence: Messages, emails, or recordings that explicitly acknowledge the loan and the promise to repay.
  • Circumstantial evidence: Timing of the transfer vis-à-vis the stated purpose, the relationship between parties, and any subsequent conduct by the borrower.
  • Witness testimony: If someone overheard the loan agreement or saw the borrower acknowledging the debt later, their testimony becomes crucial.
  • Court may infer: In your favour if the borrower's conduct — like avoiding contact or denying the debt without explanation — indicates bad faith.

How Courts Typically Approach Such Cases

Civil courts in India take money recovery claims seriously. The judge will examine the totality of evidence — the nature of the relationship, the purpose of the transfer, and any contemporaneous communications. The burden is on the lender to prove the money was a loan and not a gift. Courts are generally sympathetic where the lender had no reason to gift such a large sum, especially if the parties were not related. But without a written agreement, courts lean on circumstantial evidence heavily. Expect a contested hearing with both sides cross-examined. A strong initial legal notice and early interim relief application often tips the scales.

  • Notice stage: Send legal notice → 15-30 days for response → settlement possible or move to filing.
  • Filing of suit: Plaint filed in civil court → summons issued to defendant (2-4 weeks).
  • Written statement: Defendant's reply due within 30 days, extendable up to 90 days.
  • Issues and evidence: Court frames issues → both sides file affidavits of evidence → cross-examination (3-8 months).
  • Arguments and judgment: Final arguments → judgment (1-3 months).
  • Execution: If decree granted, file execution petition to attach assets or garnish salary (additional 3-12 months).
  • Appeals: Either side may appeal to higher court, extending the process by 1-2 years.

Understanding the Costs

The total cost of a matter like this varies significantly from one case to the next — it depends on the complexity of the dispute, the forum involved, the number of hearings, and the specific facts of your situation. There is no single fixed figure that applies to everyone.

A professional advocate can give you an accurate estimate only after reviewing all your facts and documents in a consultation.

Can the Matter Be Settled Out of Court?

Yes, and it's often the most practical outcome. Under Section 89 of the CPC, the court can refer the matter to mediation, conciliation, or Lok Adalat at any stage. These forums are faster, less formal, and reduce the emotional and financial toll. Lok Adalats are particularly effective for money disputes — they are free, and the award is binding like a court decree. Settlement out of court is advisable when the borrower shows willingness to pay but needs a structured timeline, or when the evidence is weak and a losing trial is likely. A compromise deed — signed by both parties and notarised — closes the matter permanently.

Common Mistakes People Make

  • Waiting too long to act. Delay erodes evidence, gives the borrower time to hide assets, and may push you past the limitation period.
  • Destroying or losing evidence. Deleting old messages, losing bank statements, or failing to keep call records can cripple your case.
  • Confronting the borrower directly without legal counsel. Emotional outbursts can lead to admissions that hurt you, or worse, provoke counter allegations.
  • Posting on social media. Public accusations can be defamatory and may give the borrower grounds to file a counter case against you.
  • Engaging a lawyer who doesn't regularly handle money recovery or contract matters. This type of case involves nuanced procedural and evidentiary strategies — from proving oral contracts to handling the "gift" defence and using summary suits effectively. A general practitioner may miss critical steps like seeking attachment before judgment or crafting a legal notice that elicits an evidentiary response. Domain-specific experience directly affects outcome.
  • Giving in to emotional pleas or false promises of repayment. If there's no timeline and no written commitment, you're just giving away more time.

FAQs People Normally Have

Is a WhatsApp message enough to prove a loan?

Yes, a WhatsApp message where the borrower acknowledges receiving the money and promises to repay it is strong secondary evidence. It's not a signed agreement, but it can tip the scales in your favour. Save screenshots and the original message history (not just forwarded copies).

Can I file a police complaint for money not returned?

Generally, no. A police complaint for cheating (Section 318 BNS) is maintainable only if you show dishonest intention at the time of taking the money. Simple non-repayment, without more, is a civil breach of contract. The police will typically direct you to civil court. Only if there is clear evidence of fraud — like a forged document or immediate asset transfer after receiving the money — may the police investigate.

What if the borrower has no assets in his name?

That makes recovery harder but not impossible. A court can order attachment of salary, bank accounts, or future property. You can also examine the borrower in court to discover assets. If they are genuinely insolvent, recovery may be impractical — which is why early interim relief (attachment before judgment) is so important.

Do I need a lawyer for sending a legal notice?

It's strongly recommended. A lawyer-drafted legal notice is precise, legally sound, and often carries more weight with the borrower. It also sets the tone for future litigation. A poorly worded notice may backfire or fail to create the evidentiary record you need.

This article is general legal information, not legal advice. Consult a qualified advocate about your specific situation.

Advocate Sudhir Rao, Supreme Court of India

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