One of my clients recently had a case which I am explaining below and if you are stuck in such similar situation, here is what to do.
Note: Due to attorney-client privilege, I cannot disclose complete case details or identify the actual parties involved. However, I am sharing the essential facts and legal approach so that if you find yourself in a similar situation, you can understand the available solutions and legal remedies.
TL;DR: Selling used beauty products in India isn't banned by any single statute. What decides legality is expiry, adulteration, how the product is described, and whether your platform behaves as a neutral connector or as an active seller. Build the marketplace with mandatory used-and-opened disclosures, seller verification, a named grievance officer and a working takedown route, and the exposure stays manageable.
Rohan Mehta launched his Pune marketplace in early March 2025. It did one thing: connect people who wanted to sell pre-owned cosmetics with people who wanted to