Cyber Crime Complaint Online Delhi

Step-by-step Procedure – How to lodge Cyber Crime Complaint Online Delhi on Government of India Portal

How to File Cyber Crime Complaint Online Delhi


Before lodging the online complaint, please ensure that you have the following documents and details ready. (* marked details are mandatory)

  • Personal details: “complainant’s name, phone number, state, email ID, date of birth (DOB), address, national ID card”, etc.
  • Your Transaction details: mode of money transfer (Bank, UPI, Wallet, and Merchant), account number (from where money is debited), Transaction ID/ UTR number, amount debited, Transaction date, Time of transaction etc.
  • Incident Details*: Incident evidence Document/ Image/ Media (in png/ jpeg/ jfif/ dib/ gif/ doc/ ppt/ doc/ pptx/ pdf/ epub/ bmp/ avi/ wmv/ 3gp/ mp4/ mkv/ mov/ flv/ mpg formats with Maximum allowable limit of 10 MB and you can also upload multiple files.)
  • Fraudster Details (Not mandatory): “Suspect name, ID number, Address”, Account number, Transaction ID, Transaction date, Amount, Mode of money transfer etc.

First register yourself on Government of India Portal to Proceed with Cyber Crime Complaint Online Delhi-

 Follow following steps to learn How to File Cyber Crime Complaint Online:

  1. Go to “Cyber Crime Portal : https://cybercrime.gov.in/ and click on “REPORT CYBER CRIME” tab.
Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

2. Click on “File a Complaint”, then click on “I ACCEPT

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

3. Then click on “Click Here for New User” and fill your details

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi
  1. Upon filling the mobile number click on “Get OTP”.
  2. Enter the OTP received on your mobile and enter the “Captcha” in the appropriate box.
  3. After entering the “Captcha”, click on Submit button.
  4. Login page will get open. Fill all your personal details and click on “Save & Continue
Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

Process of filing the Cybercrime complaint:

  1. Enter Key details in the form. This form consists of 4 parts viz. Incident Details, Suspect Details,
    Complaint details, and preview and submit. Fill all 4 parts as shown below:
    i. Incident Details – Form
Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

9. Here, you have to select a specific category, and accordingly you have to select a subcategory. For instance, you are going to select Online Financial Fraud as Complaint category.

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi
  1. Proper select sub-category of complaint from the 7 Category options,
    a. Business Email Compromise/ Email Takeover
  • For this subcategory, you have to enter the email address of the fraudster.
Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

b. Debit/ Credit Card Fraud/ SIM Swap Fraud

c. Demat/ Depository Fraud

d. E-Wallet Related Fraud

e. Fraud Call/ Vishing

f. Internet Banking Related Fraud

g. UPI Related Frauds

11. After selecting these options, you have to select whether you lost money or not. If yes, then fill in the below details accordingly; otherwise, select No.

12. Carefully fill all the required details correctly. Transaction details can be found in your UPI/Wallet mobile application, Internet Banking, Mobile Banking, Bank’s mobile application, by contacting the bank’s helpline, or by visiting your bank.

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

13. After filling above transaction details, fill the below details

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi
  1. After filling details click on save as draft & next tab.
  • When you click on save as draft, the next tab (i.e. suspect details) will get open
    automatically.

15. Suspect Details – Form

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

16. After filling details click on save as draft & next tab.
17. Complainant Details– Form

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi

18. After filling details, click on save & Preview.
19. Now Preview and Submit form will get open.
20. Go through the all details filled and verify the same and click on submit- tab.

Your complaint is registered now. You can download the complaint registered in pdf form.

21. Upon submission, you will receive the acknowledgement number. Kindly note the same for future reference and track your complaint.

Process of Tracking the complaint:

To track the complaint, click on the “TRACK YOUR COMPLAINT” tab

Cyber Crime Complaint Online Delhi
Cyber Crime Complaint Online Delhi
  1. Enter acknowledge number – which you have already received.
  2. Click on Get OTP
  3. Enter OTP number – You will receive on your mobile
  4. Click on Submit.
  5. You will get the complaint status.
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